Order Fulfillment
Upon completion of your purchase, you will receive an email confirming your order. Keep this email, as it is your receipt and will contain pertinent information.
If you do not receive a confirmation email please check your junk folder. Normally, orders are processed and shipped within 48 hours except for backorders or during pre-sales. In rare cases of a back-ordered item, you will receive an email or phone call with further options. Pre-sales will ship on or near the official release date
Shipping
We ship UPS ground for domestic and UPS Saver for International orders. UPS guarantees all orders to be delivered within 3-5 business days. Once your order ships, you will receive an email with tracking info. If an order is returned to us for any reason, there is an $8 reship fee. Once a package is returned to us a Puscifer Customer Service person will contact you that your order was returned and get your ok to be charged for the reship and confirm the address before reshipping.
Return Policy
All sales are final, and returns are not permitted
Exchange Policy
We will gladly exchange your unopened/unworn merchandise should you find a defect or order the wrong size. All exchange items must be received by puscifer.com within 30 days from the date of order. The customer will assume financial responsibility for shipping the exchange item back to the store. Puscifer.com will re-ship the new product from our warehouse at no additional cost.
Exchanges can be sent to:
Puscifer.com
PO Box 925
Jerome, AZ 86331
Please include the packing slip along with what size you want to exchange for and a shipping address.
Privacy Policy
Puscifer.com is committed to your privacy and will not share your personal information with any 3rd party at any time for any reason.
Customer Service
If you need assistance, please use the contact form by navigating to ‘contact us‘ or email us at sales@puscifer.com